okaok is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
Last Updated: May 2026 | Effective Date: May 1, 2026
This Privacy Policy ("Policy") describes how okaok ("okaok," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "you," or "your") who access or use the okaok website at https://okaok.app and all associated services, games, and features (collectively, the "Platform").
okaok operates as a personal information controller under the Philippine Data Privacy Act of 2012 (RA 10173). We are committed to processing your personal data lawfully, fairly, and transparently. This Policy applies to all personal data collected through the Platform, whether submitted during registration, during gameplay, through customer support interactions, or through your use of payment services.
Please read this Policy carefully. If you do not agree with the practices described herein, you should not use the okaok Platform. For questions about this Policy or your personal data, please refer to Section 14 (Contact & DPO) below.
okaok collects the following categories of personal data from players:
okaok collects personal data through the following means:
okaok processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, verification data |
| Age and identity verification (KYC) | Identity, KYC, verification data |
| Processing deposits and withdrawals | Financial, identity data |
| Providing gaming services and game history | Gaming, behavioural data |
| Anti-money laundering (AML) compliance | Financial, identity, transaction data |
| Fraud prevention and platform security | Technical, financial, identity data |
| Responsible gaming monitoring and tools | Gaming, behavioural data |
| Customer support and dispute resolution | Communications, identity, gaming data |
| Marketing and promotional communications (with consent) | Contact, preference data |
| Platform analytics and improvement | Technical, behavioural data (anonymised) |
| Legal and regulatory compliance | All categories as required |
Under the Philippine Data Privacy Act of 2012, okaok processes your personal data on the following legal bases:
okaok does not sell your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:
All third-party service providers engaged by okaok are contractually required to implement appropriate technical and organisational security measures and to process your data only in accordance with okaok's instructions.
okaok retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with okaok's data disposal procedures.
okaok implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While okaok takes all reasonable precautions to protect your data, no system is completely immune to security risks. In the event of a personal data breach that is likely to result in harm to affected players, okaok will notify the National Privacy Commission (NPC) within 72 hours of discovery and will inform affected players without undue delay, in accordance with RA 10173.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by okaok:
To exercise any of these rights, please contact okaok's Data Protection Officer (DPO) using the contact details in Section 14. okaok will respond to all verified data subject requests within fifteen (15) business days of receipt.
okaok uses cookies and similar tracking technologies to enhance your experience on the Platform. The following categories of cookies are used:
You may manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the Platform. Disabling non-essential cookies will not affect your ability to use core Platform features. Note that blocking strictly necessary cookies may impair Platform functionality.
okaok strictly prohibits the use of the Platform by any person under 21 years of age. We do not knowingly collect personal data from individuals under 21. If okaok discovers that personal data has been collected from a person under the minimum age, the account will be immediately closed and all associated data will be deleted, except where retention is required by law for AML or fraud investigation purposes.
If you are a parent or guardian and believe that a minor has registered on the okaok Platform, please contact our support team immediately so we can take appropriate action.
okaok primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers with data centres in other jurisdictions — okaok ensures that such transfers are subject to appropriate safeguards, including contractual clauses that require the recipient to protect your data to a standard equivalent to that required under Philippine law. okaok will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining your consent.
okaok reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, okaok will notify registered players via email or an on-screen notification upon next login. The revised Policy will display an updated "Last Updated" date at the top of this page. Your continued use of the okaok Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
okaok has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:
Data Protection Officer — okaok
Email: [email protected]
Please note: the email address above is displayed as plain text and is not a clickable link. You may also reach our general support team 24/7 via live chat on the Platform, or write to us at: [email protected]
okaok will acknowledge all data privacy requests within three (3) business days and will provide a substantive response within fifteen (15) business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Six pillars of data protection that every okaok player benefits from — built into the platform from day one.
All data transmitted between your device and okaok is protected by TLS encryption. Sensitive stored data uses AES-256 encryption — the same standard used by major Philippine banks.
okaok verifies every player's identity using valid Philippine government IDs. This protects you from identity theft and ensures only eligible 21+ players access the platform.
okaok fully complies with the Philippine Data Privacy Act of 2012. A registered Data Protection Officer oversees all data processing activities and handles player rights requests.
okaok never sells your personal data to third parties. Data shared with partners — such as GCash or BDO — is strictly limited to what is necessary to process your transactions.
Access, correct, or request deletion of your data at any time. Manage marketing preferences and cookie settings directly from your account. okaok responds to all requests within 15 business days.
In the unlikely event of a data breach, okaok will notify the National Privacy Commission within 72 hours and inform affected players promptly — no hiding, no delays.
Your data is safe with us. Join thousands of Filipino players who trust okaok for secure, fair, and responsible online gaming — from Manila to Cebu to Davao.
Must be 21 years or older. Please play responsibly.